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Welcome to the last PLR e-newsletter
of 2008.
PLR staff are busy preparing the annual statements
which are due to be posted after the Christmas break.
Online statements will be available to view on 6 January 2009. An
email will be sent to those who have an activated online account to advise
that their statement is available. Users may then log into their
secure online account to view/print their statement.
Statements will be posted second class on 6 January to those who
do not have an online account. If you would like to view your
statement online and you do not currently have an online account, you must apply
for an online account before the office closes on 24 December.
In order to reduce administration and postage costs, statements will only be posted to those who are due to receive a payment next year (ie those who have earned £1 or more). Online statements will be made available regardless of the amount earned.
The office re-opens on 5 January 2009. Any online transactions
which are submitted after 24 December (including log in applications) will
not be dealt with until the office re-opens.
Please bear in mind that January is our busiest time of the year. Due to the recently announced staff cuts, it may take us a little longer than usual to respond to queries and answer telephone calls. Our website www.plr.uk.com contains useful information, in particular our FAQ page. You may find it helpful to refer to this if you have a query of a general nature.
Those who experience problems logging into their online account may find it useful to refer to the Online Account Help section of our website.
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