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Welcome to the last PLR e-newsletter
of 2009.
PLR staff are busy preparing the annual statements
which are due to be posted after the Christmas break.
The PLR newsletter which we enclose with the statements has a new look this year, and includes a useful summary of important PLR dates and deadlines for you to pin on your noticeboard at home. We hope you like the new design and find the reminders helpful.
Online statements will be available to view on 6 January 2010. An
email will be sent to those who have an activated online account to advise
that their statement is available. Users may then log into their
secure online account to view/print their statement.
Statements will be posted second class on 6 January to those who
do not have an online account. Statements will only be posted to those who are due to receive a payment (ie those who have earned £1 or more). Online statements will be made available to view regardless of the amount earned.
If you would like to view your
statement online and you do not currently have an online account, you must apply
for an online account before the office closes for the Christmas break on 24 December.
Online transactions
submitted after 24 December (including log in applications) will
not be dealt with until the office re-opens on 4 January 2010.
Please bear in mind that January is our busiest time of the year, therefore it may take us a little longer than usual to respond to queries and answer telephone calls. Our website www.plr.uk.com contains useful information, in particular our FAQ page. You may find it helpful to refer to this if you have a query of a general nature.
Those who experience problems logging into their online account may find it useful to refer to the Online Account Help section of our website.
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